This is a product that requires a hand to prevent the lid from falling off, due to the weight of the tea leaves when pouring tea.
In the unlikely event that the lid falls off without the contents inside, the diameter of the teapot may be too large. In that case, please contact us via the contact form.
Q. The lid of the UNITEA one-touch teapot is loose and falls off when pouring.
For more questions, please contact us via the contact form.