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  1. KINTO USA
  2. Mugs / Cups / Glasses
  3. Doublewall Glasses
Doublewall Glasses
  • Q. There is spot in the bottom of that glass that looks like melted glass. Is it defective?
  • Q. Condensation occurs.
  • Q. The product has a crack.
  • Q. Water got into the hollow part.

Q. Water got into the hollow part.

If water has entered immediately after the start of using the product, there is a possibility of a defective product, so please contact us via the contact form.

Related articles

  • Are your products BPA-free?
  • Condensation occurs.
  • What do I do if I have purchased a KINTO product through a reseller and have a complaint or questions about the quality or usage of the product?

For more questions, please contact us via the contact form.

CONTACT FORM

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