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  1. KINTO USA
  2. About Our Products
  3. General
General
  • Q. Do you sell replacement parts?
  • Q. Are your products BPA-free?
  • Q. What is meant by 'Product size and shape varies in each item due to the manufacturing process' that is mentioned on the product pages of porcelain KINTO products?
  • Q. What is the capacity of KINTO products?
  • Q. The color of the product mentioned on the webshop does not match what I imagined.
  • Q. Two of the same product do not look identical, is this a flaw?

Q. Two of the same product do not look identical, is this a flaw?

Variations may occur in product shape, color, and texture due to the nature of the material and the manufacturing process. We celebrate these subtle varying expressions among the different products as part of their individual charm and beauty.

Related articles

  • Are your products BPA-free?
  • The color of the product mentioned on the webshop does not match what I imagined.
  • Condensation occurs.
  • There is a sound coming from the inside of my tumbler when I shake it.
  • What are the shipping fees?

For more questions, please contact us via the contact form.

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